It seems impossible to have goodwill in certain situations. Is it enough to be tolerant and forgiving of other's faults?
I found this essay on goodwill helpful, particularly the excerpt below:
"... you wish not only that beings be happy, but also that they avoid the actions that would lead to bad karma, to their own unhappiness. You realize that happiness has to depend on action: For people to find true happiness, they have to understand the causes for happiness and act on them. They also have to understand that true happiness is harmless. If it depends on something that harms others, it’s not going to last. Those who are harmed are sure to do what they can to destroy that happiness. And then there’s the plain quality of sympathy: If you see someone suffering, it’s painful. If you have any sensitivity at all, it’s hard to feel happy when you know that your happiness is causing suffering for others.
So again, when you express goodwill, you’re not saying that you’re going to be there for them all the time. You’re hoping that all beings will wise up about how to find happiness and be there for themselves."